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Shipping & Policies


Payment Policy
Payments are cleared via PayPal and can be made using your credit card or PayPal account. Payments must be received and cleared prior to preparing your order.
If for some reason you decide to cancel your order, please contact us within 48 hours of your purchase and make sure you have received confirmation. 
 
Shipping Policy
Shipping time is approx 2-3 weeks; please consider holiday times are longer. We use non registered mail for some of our items, note we will not be able to track those orders. If you wish to have registered mail please mention this when making a purchase, please note this means you will need to sign or collect your package. Express shipping can be requested, fee is $25, shipping time is 3-5 business days.

Destination

Method

Time

Cost

Israel

standard, no tracking number

 2-5days

gloves - FREE

orders up to $100 - $5

orders over $100 - FREE

Outside Israel

standard, no tracking number

 2-3weeks

gloves – $4

orders up to $100 - $8

orders over $100 - FREE

Outside Israel

express shipping includes tracking

5-7days

$25

 
Refund Policy
Refunds and exchanges will ONLY be processed within 30 days of the date of purchase.
**Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping.
 
In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange.
 **Custom orders require full payment and are non-refundable.